Privacy Policy

At Hotel MK Grand, we prioritize protecting the privacy of our guests. Below is a summary of our practices:

1. Information We Collect:

• Personal Information: Name, contact details, payment details, and booking information.
• Transaction Information: Room reservations, payments, and services used.
• Communication Information: Emails, calls, or any correspondence.
• Technical Information: IP addresses, device details, and browser information.

2. How We Use Your Information:

• Reservations and Services: To manage bookings and provide updates about your stay.
• Customer Support: To address inquiries and provide assistance.
• Marketing: Send promotional content (only with your consent).
• Service Improvements: Use feedback to enhance the guest experience.

3. Disclosure of Information: Your information is shared only with trusted partners for operational needs. We never sell personal data.

4. Security Measures:

• Secure networks and encrypted payment gateways.
• Regular malware scanning.
• Restricted access to personal information.

5. Your Rights:

• Access, update, or delete your personal information by contacting us.

6. Updates to Policy: Any changes will be posted on this page.

7. Contact Us:

• Address: Luxa Road, 1st Floor, Ishwar Tower, Varanasi (U.P.)
• Email: Booking@hotelmkgrand.com
• Support: +91-8707717722, +91-542-2400962